1.855.977.0105 Submit a request Sign in

Ecovent Support
Installation and Setup
Thermostat

Follow New articles New articles and comments

Thermostat

My Zen won't pair to the Hub during Installation
Why isn't my heat turning on with Zen?
Why isn't my Heat turning on with my Sensi?
I Lost my Sensi Security code
The Ecovent app rejects my Sensi Security Code (Android device).
How do I add a thermostat to the Ecovent App?
What do I do if I need to replace a thermostat after I have paired it with my Ecovent System?

We are a fast growing company, committed to supporting our customers and partners.

If you need to speak to our support staff, please write us here or call 1.855.977.0105

Technical Support Hours: 9AM-5PM EST, Mon-Sat

We aim to resolve issues within 48 hours of request. If this is an emergency, please contact your local distributor, contractor or highlight this in your message to ecovent.