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Ecovent Support
Troubleshooting
Troubleshooting
System
What should I do if I change my wifi Information?
I forgot my Account/App Password; how do I reset it?
Disabling Ecovent to open all vents
My Ecovent system is offline, how do I get it back up?
My hub light is Green (or off) - what should I do?
My room sensor reads different than I expect
Thermostat
My app cannot connect to the Sensi thermostat
How to Reset Sensi thermostat
My Sensi wifi will not reconnect, what can I try next
Replacing your Sensi with another Sensi device
Sensor Connection
How to Power Cycle a Sensor
My Sensor has lost connection with the Hub
What happens if a sensor is unplugged?
Vent Connection
How to Power cycle a Vent
My Vent has lost connection with the Hub
How to Change the Batteries in a Vent
How do I reset a vent and reconnect it
What do I do if my vent is showing as not connected to the hub?
Where do I find the Vent ID on my vent?